Let's work together to prevent fraud and keep your personal data secure.
Is FCCU contacting me?
Scammers love to pretend to be FCCU and other legitimate financial institutions to gain your trust and collect your confidential information. We take your trust in us seriously, which is why we want to help you to identify these pesky imposters.
FCCU will never contact you— via call, text, or email— to request or verify your personal information.
We take many steps to ensure your contact info on file is correct and up-to-date to ensure that you are you, before we contact you.
What should you do?
- Hang up the call or ignore the text/email. Scammers are master persuaders and will try to keep you on the phone as long as it takes to convince you they are real. Skip the pleasantries and hang up.
- Never use contact info provided by the suspected imposter. Scammers can falsify your caller ID to display FCCU's real phone number; this is called caller ID spoofing. To be safe, never tap the callback button. Always manually dial (920) 563-7305 to call FCCU.
- Call FCCU as soon as possible at (920) 563-7305, Monday-Friday 9:00am - 5:00pm, Saturday 9:00am - 12:00pm. We will walk you through any necessary account security measures.
Report Fraud
Debit Card Support
Credit Card Support
Most common info requested by FCCU imposters
Account Number
Digital Banking Login Credentials
Username, password
Debit/Credit Card Number
Full number, last ## digits
One-Time Passcode
Verification code, Two-Factor Authentication (2FA) code, Multi-Factor Authentication (MFA) code
Social Security Number (SSN)
or Individual Tax Identification Number (ITIN)
Scam Alert Archive
Browse previous scam alerts to learn about the red flags our members helped catch:
5/11/2026
(Another) Spoofed Phone Call from FCCU's Fraud Department
FCCU's "fraud department" called about fraudulent charges and requested last 10 digits of debit card number and PIN.
2/12/2026
Spoofed Phone Call from FCCU's Fraud Department
FCCU's "fraud department" called about fraudulent charges and requested last 6-8 digits of debit card number and more.
"Fraud Department" Phone Scam Reported
FCCU's "fraud department" called about fraudulent debit card charges and requested digital banking login info.
Tech Support Scam Alert
"Microsoft Support" called and requested remote device access to help troubleshoot tech problems...
Scam Text Reported in our Area
"FCCU" texted members an "account hold" warning with a link to a fake digital banking login page.


