Skip to content

Each of our Financial Coaches has earned the Certified Credit Union Financial Counselor (CCUFC) certification by completing a rigorous program aimed at identifying members' financial challenges, providing intervention and offering assistance not typically offered by for-profit financial institutions.

Our Financial Coaches can provide guidance on financial crises, reduce loan delinquencies, improve credit scores to qualify borrowers for better rates, offer improved guidance on budgeting and set more borrowers on a solid financial path.

If you'd like to set up a no-cost appointment to meet with one our Financial Coaches, simply give us a call at 920-563-7305 or email at [email protected].

Schedule a No-Cost Appointment

Meet our Financial Coaches

Headshot Photo of Anna Gonzalez

Anna Gonzalez

Lead MSR

{beginAccordion}

About

Team Member Since: 2013

Location: Fort Atkinson Main Branch

Contact

Phone: (920) 563-7305 ext. 117

Email: Send Anna an Email

{endAccordion}

 

Headshot Photo of Deanna Ugalde

Deanna Ugalde

Credit Resolutions Specialist

{beginAccordion}

About

Team Member Since: 2001

Location: FCCU Home Mortgage Store

Contact

Phone: (920) 563-7305 ext. 114

Email: Send Deanna an Email

{endAccordion}

 

Headshot Photo of Staci Schoenrock

Staci Schoenrock

Director of Credit Resolutions

{beginAccordion}

About

Team Member Since: 2004

Location: FCCU Home Mortgage Store

Contact

Phone: (262) 473-6951

Email: Send Staci an Email

{endAccordion}

 

Headshot Photo of Whitney Townsend

Whitney Townsend

Director of Business & Community Development

{beginAccordion}

About

Team Member Since: 2018

Location: Fort Atkinson Main Branch

Contact

Phone: (920) 563-7305 ext. 205

Email: Send Whitney an Email

{endAccordion}

 

Headshot Photo of Yolanda Ramirez

Yolanda Ramirez

Mortgage & Consumer Loan Officer

¡Se Habla Español!

{beginAccordion}

About

Team Member Since: 2011

Location: Whitewater Branch

NMLS #2317924

Contact

Phone: (920) 563-7305 ext. 104

Email: Send Yolanda an Email

{endAccordion}

 

Headshot Photo of Kendra Lozano

Kendra Lozano

Member Service Representative

¡Se Habla Español!

{beginAccordion}

About

Team Member Since: 2023

Location: Fort Atkinson Main Branch

Contact

Phone: (920) 563-7305 ext. 139

Email: Send Kendra an Email

{endAccordion}

 

Headshot Photo of Theresa Huser

Theresa Huser

Consumer Loan Officer

{beginAccordion}

About

Team Member Since: 2016

Location: Fort Atkinson Main Branch

Contact

Phone: (920) 563-7305 ext. 137

Email: Send Theresa an Email

{endAccordion}